Política de privacidade
Libo Precision Machinery (“we”, “our”, or “us”) respects your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information, and your rights regarding your data. This policy applies to our website (libo-machine.com) and related services.
1. What Information We Collect
Depending on how you interact with us, we may collect the following types of information:
- Information You Provide Directly: Your name, company name, phone number, email address, and specific inquiry details submitted via contact forms, WhatsApp, email, or phone.
- Information Collected Automatically: When you visit our website, we may collect your IP address, browser type, pages visited, and time spent via cookies to optimize user experience.
- Device Information: To ensure a smooth experience across devices, we may record your device model and screen resolution.
2. How We Use Your Information
We use your information solely for legitimate business purposes:
- ✅ To respond to your product inquiries, quote requests, and technical support needs;
- ✅ To send you technical documents, case studies, or industry updates related to your inquiry (only with your consent);
- ✅ To improve our website content and user experience;
- ✅ To fulfill contractual obligations (e.g., order confirmations, shipping notifications, and after-sales service).
3. Data Storage and Security
We take appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or loss. These measures include:
- 🔐 Data transmission via SSL/TLS encryption (HTTPS);
- 🔐 Customer inquiry data stored in secure server environments with restricted access;
- 🔐 Regular reviews of data security practices to ensure industry standards are met.
In the event of a data security breach, we will notify relevant authorities and affected users in a timely manner as required by law.
4. Third-Party Sharing and Cross-Border Transfer
We do not sell or rent your personal information to unrelated third parties. We may share your data only in the following cases:
- Service Providers: Logistics companies, payment gateways – only as needed to fulfill orders;
- Legal Compliance: In response to legal requirements or lawful requests from government authorities;
- Cross-Border Transfer: As a machinery exporter, your information may be transferred to local agents or partners in your country to provide localized support. We ensure such transfers comply with applicable data protection laws.
5. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience. We use the following types:
- Essential Cookies: Ensure the basic functionality of the website (e.g., session management);
- Performance Cookies: Collect anonymous traffic data to help us improve content (e.g., Google Analytics).
You can disable cookies through your browser settings, but this may affect some features. Our cookies do not store personally identifiable information.
6. Your Rights and Choices
You have the following rights regarding your personal information:
- Access and Correction: You have the right to access, update, or correct your personal data;
- Deletion: You may request deletion of your personal data, subject to applicable legal requirements;
- Withdraw Consent: For processing based on your consent, you may withdraw it at any time;
- Complaint: You have the right to lodge a complaint with your local data protection authority if you believe your rights have been violated.
To exercise any of these rights, please contact us using the information provided below.
7. Children’s Privacy
Our website and services are intended for adults (aged 18 and above). We do not knowingly collect personal information from children. If we discover such data, we will delete it promptly.
8. Policy Updates
This Privacy Policy may be updated due to legal requirements or business changes. We will post the revised version on this page and notify you via website announcements. We recommend reviewing this page periodically. For significant changes, we will seek your explicit consent.
9. Contact Us
If you have any questions about this policy, wish to exercise your rights, or have any concerns, please contact us at:
- 📧 Email: megan@libomachinery.com
- 📞 Phone: +86 15069802730
- 📍 Address: No. 9009, Jinlun Road, Guide Street, Changqing District, Jinan City, Shandong Province
